The workplace is tough and may be for foreseeable future. It is how you approach your job that will define you and your value to your facility. Here are four ideas for a successful approach.

Go beyond your job description. Do you ever hear co-workers say, “That’s not my job,” when presented with a task? Of course, you have. Are those the words the boss wants to hear? No. Going the extra mile towards every new assignment will expose you to new tasks and a learning opportunity. Plus, it shows that you are focused on the needs of your employer and the facility.

Become known as a problem solver. When situations crop up, what do you do? Do you run to your boss asking what to do, or do you figure out a solution yourself? In general, taking ownership of your position by taking on and working out problems will take these issues off the plate of your boss. And that adds to your value.

Every week, learn something new that could impact the facility. It doesn’t have to be a huge thing. Even reading an interesting article that pertains to trends in the industry could be enlightening. Whether learning in a casual or formal setting, it can strengthen your position as someone who stays abreast of what is going on.

Implement new concepts you are learning. This is a common occurrence — you go to a seminar or connect with fellow professionals and learn about an innovative idea you want to implement at your facility. However, despite making plans to adopt this practice, you get back to work and get immersed in daily responsibilities. The problem is, there always seems to be more work. Be a part of that small percentage that can successfully enact those innovative concepts learned, and you will be adding a great deal of value to your facility.

With the start of a new season, pledge to do more than your job description, be an avid learner, implement those new ideas and be part of the solution. Be a valuable asset to your facility.


Carol Pence, Certified PGA Professional/LPGA
Employment Consultant
PGA of America (PNW and NorCal PGA Sections)
E: O:(707)282-9252